Atlas Copco Compressors

Inside Engineering Support

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Description/Job Summary

Imagine your future with Atlas Copco!

Atlas Copco is a world leading provider of industrial productivity solutions. Our products and services range from compressed air and gas equipment, generators, construction and mining equipment, and industrial tools and assembly systems to related aftermarket and rental. In close cooperation with customers and business partners and with more than 140 years of experience, Atlas Copco innovates for superior productivity. Headquartered in Stockholm, Sweden, we presently have 40,000 employees located in 180 countries around the globe.

CH Spencer is a major supplier to the mining industry in our territory, working closely with the end user from project conception to startup.  We strive to continue a close working relationship with purchasing, operations and maintenance personnel on a weekly basis from our strategically located warehouses and sales offices.

We have a complete repair and fabrication shop with experienced personnel to support customers with custom fabrications and quick turnaround repairs when they become necessary.  We have full pump machine capabilities. 

We are seeking an Inside Engineering Support Representative to join our team in Nampa (Boise), Idaho.

Reporting to the Vice President of Sales, the Inside Engineering Representative will provide support on technical issues relating to pump, seals, and blower applications with existing sales team. Providing timely and accurate technical evaluation of products in order to aid in increasing the sales for the Outside Sales team. He/she will have a keen understanding of C.H. Spencer’s product offerings, and the ability to support projects while communicating our value to the Mining, Power, Industrial and Municipal Markets.
 
PRINCIPAL RESPONSIBILITIES
 

  • Assesses vendor offerings by analyzing and summarizing competitive information to select both the best technical solutions as well as provide value added options to increase sale opportunities
  • Develops sales opportunities by researching and identifying potential applications at accounts; identifying areas of additional opportunity in varying territories; building rapport; providing technical information and explanations; preparing quotations.
  • Closes new accounts by answering telephone, and e-mail inquiries; verifying and entering information as needed.
  • Fills orders by transferring orders to fulfillment; communicating expected delivery dates as needed
  • Assist in the development of accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
  • Maintains and improves quality results by following standards; recommending improved policies and procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities and gaining field experience with installations and applications. 
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Responds to requests from customers for information.
  • Keeps management informed of all activity, including timely preparation of reports.
  • Other duties as assigned 
EDUCATION & EXPERIENCE REQUIREMENTS:
  • Track record of over-achieving quota
  • Strong phone presence and experience accepting dozens of calls/emails per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with Salesforce.com or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • BS Engineering degree preferrered

So are you ready for a world-class challenge? Then join Atlas Copco, the world's leading provider of industrial compressed air equipment, parts, and service.

CH Spencer LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws.

Apply Now

Atlas Copco Compressors LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protective veteran status or any other category protected by state or local laws.